Free Shipping on AUS Orders Over $50

Shipping and Delivery

Shipping times may vary during peak periods. Please check with the shipping courier for updated delivery details. Bratpack only provides estimated delivery times.

Christmas Update 2021

Australia Post will be working hard over this Christmas season. However, with record numbers of Australians shopping online and the continuing impacts of COVID-19 delays in some regions, we are encouraging all customers to plan ahead. Please place any orders as early as possible to have the best chance for your order to arrive in time for Christmas.

Please see the below recommendations for the latest date an order can be placed to receive your parcel by the 24th Dec. Items lodged after the dates listed below will be delivered as quickly as possible - but they may not arrive until after Christmas.

Please note these following dates are only an estimation.

Standard Shipping

Please note that orders must be placed before 11am on business day for same day dispatch for Standard Delivery.

Express Shipping

Please note that orders must be placed before 3pm on business day for same day dispatch for Express Delivery.

 

Destination

Standard Shipping

Express Shipping

NSW

17th Dec

21th Dec

ACT

16th Dec

20th Dec

VIC

15th Dec

20th Dec

QLD

16th Dec

20th Dec

SA

14th Dec

20th Dec

WA

10th Dec

17th Dec

TAS

13th Dec

20th Dec

NT

10th Dec

15th Dec

New Zealand

3rd Dec

7th Dec

 

**These guidelines are for Domestic Shipping and orders to New Zealand. Please place orders as soon as possible for other international destinations.

 

Free Regular Shipping (signature required) - orders over $50* (for the order up to $1000 aud)

Regular Shipping orders placed before 11:00am AEST should be received within 1-5 business days *EXCLUDES PUBLIC HOLIDAYS. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected (unless you state that you would like your order left without signature). This information can also be viewed by clicking the track your order link in your shipping confirmation email from Australia Post / TNT.

Flat Rate Shipping (signature required) - $10 for orders under $50*

Regular Shipping orders placed before 11:00am AEST should be received within 1-5 business days *EXCLUDES PUBLIC HOLIDAYS. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected (unless you state that you would like your order left without signature) This information can also be viewed by clicking the track your order link in your shipping confirmation email from Australia Post / TNT.

Australia: Express Shipping (signature required) - $20 (for the order up to $500 aud)

Express Shipping Service is available for $20AUD for all orders. For orders placed before 11:00am AEST they should be received within 1-2 business days *EXCLUDES PUBLIC HOLIDAYS. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email. Sent via TNT or Australia Post.

New Zealand: Flat Rate Shipping (signature required) - $20aud for orders under $200aud

New Zealand: Free Shipping (signature required) - orders from $200aud up to $600aud

Flat Rate Shipping for New Zealand customers. For orders placed before 11:00am AEST should be received within 3-10 business days *EXCLUDES PUBLIC HOLIDAYS. This service can take longer to some rural areas. If you are not present to accept your delivery, a card will be left to advise where your parcel can be collected. This information can also be viewed by clicking the track your order link in your shipping confirmation email. They are sent via Australia Post or TNT.

Flat Rate Shipping (for the order up to $500aud) also available through select North American ($60aud) and European ($80aud) Countries.

Shipments to North American and European Capital Cities should be received between 3-10 business days (and up to 5 further business days for regional areas). They are sent via Australia Post or TNT.

International Shipping Policy

Your country may require you to pay import fees, customs, duties and value added taxes (VAT), etc. which is not included in the price and shipping cost listed on our website. These charges are the sole responsibility of the customer. We will not replace or offer refunds for orders which are abandoned due to non-payment of taxes and fees required by your country.

BRATPACK IS OPEN 24/7, BUT WE ONLY PROCESS ORDERS MONDAY-FRIDAY EXCLUDING PUBLIC HOLIDAYS. 

Bratpack uses the services of Australia Post / TNT.

Certain factors such as order size, weight and shipping address may require us to ship via another method. Bratpack reserves the right to change your shipping method in these cases and will provide tracking details for the new carrier once shipped.

The delivery times provided by Bratpack are estimates only. Bratpack will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages.